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Gold Coast accommodation reviews in the spotlight

Gold Coast accommodation reviews in the spotlight

Gold Coast accommodation reviews are considered to be quite important both by travellers and hotel managers alike

If you’re anything like me, then you definitely look at the reviews of an apartment or hotel to judge whether or not it is up to scratch. Am I right? At Gold Coast Holiday Rentals, we know just how important our guest reviews are – they can be the difference between having no availability or no bookings at all, which is why when I saw recent articles about a property manager fighting back about a unfair guest review on TripAdvisor, I had to feel for him.

In this article, I’ll look at this topic in more detail and explain the impact and influences guests reviews are currently having on Gold Coast accommodation bookings. If you don’t take any notice of them, then I suggest that you start immediately.

A bad guest review completely jeopardises the reputation of accommodation providers

The property managers response to the TripAdvisor review gained a lot of media attention. In this case, the guest had left a negative review for a Gold Coast apartment, claiming of a horrible experience, while in fact it was the guest who was completely at fault. Given that TripAdvisor reviews are widely used by people looking for accommodation on the Gold Coast, it comes as no surprise that the apartment manager had to retort to this negative review in order to save the apartment’s reputation in front of thousands of potential customers. The reaction of the property manager just goes to show how important guest reviews are to accommodation providers, and how even a single negative review, can completely tarnish the image of an apartment, hotel or resort.

While guests often leave improper reviews on TripAdvisor, in general, most leave truthful opinions on their experience. This is why reviews are widely honoured both by new guests looking for accommodation, along with property management. While positive reviews allow apartments to stand out better in front of potential customers, they also help new travellers determine whether they are choosing the right apartment for their Gold Coast holiday.

Trust You meta reviews to be integrated with Gold Coast hotel websites

Trust You, a famous review website, has announced that it will offer meta reviews of Gold Coast apartments on the websites. This is wonderful news for travellers, as they need not hunt around for apartment reviews all over the internet. Instead, Trust You will feature the most useful user reviews in a summarised form on the website, saving travellers a lot of hassle. This move, both on part of the Gold Coast destination website and Trust You, further goes to demonstrate the importance of guest reviews and why they matter so much. Travellers all over the world will definitely make use of these featured meta reviews over the coming months to determine whether Gold Coast apartments will stack up to their expectations or not.

At Gold Coast Holiday Rentals, we encourage all guests to leave a review of their stay and are proud of the positive response that guests have had when having stayed in our Gold Coast apartments; in fact, our latest guest survey found that 94% of guests would recommend Gold Coast Holiday Rentals to their friends.


To save time booking Gold Coast apartments that you can trust to live up to your expectations, simply look at the guest reviews before you complete your booking. They are the honest testaments of past guests and will give you a good indication of what to expect from the apartment, resort or hotel you desire. It is for this very reason that the onsite management of a property take reviews seriously and make sure that they receive no negative feedback on review sites such as TripAdvisor and Trust You, amongst others.

To book a hassle-free holiday, simply go through our website and read our reviews of our Gold Coast apartments. As one of the Gold Coast’s leading accommodation service provider, we take pride in offering quality accommodation that won’t disappoint. To make a booking with us, give us a call at Gold Coast Holiday Rentals. We will be glad to assist you in every way that we possibly can.

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Latest Reviews

The location and the views ! The apartment was Lovely with all facilities. We Will come back. Good value for the money !...
The view from the 30th floor bedroom and balcony was breath taking. The location is awesome, right next to the beach, plenty of restaurants around and also various of acitivities near the site....
Thank you for a fabulous unit over the Christmas period. Unit was spotless and a pleasure to stay in. Comunication from time of our booking to handing the keys back was outstanding. Found the staff a ...
We had a fantastic time and great holiday. All was great at apartment- we think it is a fantastic apartment...
Awesome Apartment, clean, spacious beautiful view, comfortable beds. It has everything you need in the kitchen while on holiday... Best location and close walk to everything. Easy check in and check o...
To GCHR, Thank you for such a wonderful stay! The suite was perfect for our family holiday and so well equipped. Our kids had a blast with the beach toys and boogie boards. The view is SPECTACULAR! W...
Hi guys What can I say? Wow! The apartment was everything that your website promised. the view from all rooms was amazing. Awesome spot being right in the middle of things and being up on the 48th fl...
The apartment is amazing. The views are incredible. We even saw whales swimming in the ocean. The apartment has everything you need, great central location, close to everything. There were five of us ...
Hi, I just wanted to say a big thank you to Linda for how quick and professionally she looked after us with a water leak. I apologise for not answering the phone each time she called, we were in noi...
Wow what a view! Great apartment for your holiday on the Gold Coast with it's unobstructed views, clean bright and fresh interior and central location. Highly recommended...

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