GCHR.com.au FAQs

Am I guaranteed to stay in the particular apartment I book?
Yes

Are the apartment photos taken for the particular apartment?
Yes, apartment photos displayed on GCHR.com.au were taken internally from within the subject apartment.

Are the availability calendars accurate?
Yes, the availability calendars are updated when ever a new booking has been processed.

Check in/ checkout times
Unless prior arrangements have been made, check-in time is after 1.45 pm and checkout time is no later than 10.00 am. On departure, the property should be left in a similar state to its condition on arrival.

At the end of your stay, upon departure please return all keys and FOB sets to our office.

What qualifications do you have as a group?

  • Licenced by the Government (LN3219610) http://www.fairtrading.qld.gov.au/
  • Tertiary Qualified
  • Members of professional bodies including: REIQ (LN 61257), FAICD and CDA.
  • Own residential and commercial property portfolios

Legal Compliance

The Owners of the apartments listed on GCHR.com.au have appointed Tony Boulden, [(Trading as GCHR.com.au BN 21271562) ABN 22 618 705 680], a fully licensed real estate agent (LN 321 9610) who is accredited by the REIQ (Real Estate Institute of Queensland #61257) to manage the property on their behalf and receive the rental money. This is done independently from booking providers/ wholesalers, who provide marketing and promotional services in respect of the apartments. The law in Queensland requires real estate agents to bank monies received from all real estate transactions into a trust account that is subject to regular audits. This ensures that your deposit and rental money is protected. The law regulating real estate transactions in Queensland is the Property Agents and Motor Dealers Act 2000. The Act is specific in its stipulation that other than the respective property owner, only a licensed person or an employee of a licensed person can make representations to the public regarding properties for rent. The holiday rental of apartments listed here is conducted in accordance with the law, and when applicable is managed by a fully licensed real estate agent who is accredited by the REIQ (Real Estate Institute of Queensland) and appointed to manage the properties and receive the rental money on behalf of their owners. The Real Estate Agency Practice Code of Conduct forms a part of Property Agents and Motor Dealers Regulation 2001 and is enforceable by law. The Code of Conduct enforces best practice procedures for agents who let and manage properties. It also requires licensees to deal fairly, honestly, professionally and ethically with customers. REIQ accreditation ensures that the agency is committed to upholding the REIQ standards of Business Practice, formalised through continuing professional development and training. REIQ members follow an additional Code of Ethics set by the REIQ, which specifically requires members to notify REIQ of any charges of unethical practice against them, and provide all relevant facts and documents to the Institute for investigation and judgment. Please visit www.reiq.com.au for more information.

Please note: While we make every effort to ensure that this information is current and kept up to date, this information may change without notice

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