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Over 90% of our Guests Would Recommend Us to Family & Friends

How would you know if you’re dealing with the right property management company for your property? For tourists, how would you be more confident of booking a room with an agency?

These days, with the onset of the Internet and websites, it’s very easy for several companies to bluff about the kind of service they offer. They can tell you claims, which they could never substantiate, but you bite anyway because they do sound persuasive and convincing enough.

To get rid of any doubt and to avoid any possibility of getting scammed, it’s best if you stick with those who have been thoroughly reviewed by their customers. Fortunately, this scheme has been adopted by Gold Coast Holiday Rentals (GCHR).

GCHR is a property management company that works with both property owners and their customers. They offer listing of properties, and they connect customers with them. Simply put, they sort of act like middlepersons.

They have been in the business for years, and so far, they have garnered enough personal testimonials and opinions for them to make a bold claim: about 90 percent of their guests would actually recommend their services and listed properties to their friends and family.

Since December 1, 2009, they have been sending out survey forms to those guests who have stayed in their listed properties, hoping to get feedback and opinion of their experiences. The survey details are anonymous, which means the names of the respondents are not divulged but may be known to GCHR only. However, they do have an accurate headcount of the people who responded to the survey.

The result was staggering. Out of the total 196 respondents, only 5 didn’t answer or skip the question, which is “Would you recommend GCHR.com.au to family and friends?” The rest answered yes, which brought the percentage of positive response to 97.4 percent.

Moreover, more than 60 percent had a pleasant experience with their booking staff, assessing them as “excellent.” Only 0.5 percent or 1 person said that it’s poor.

The success of GCHR can also be attributed to the amount of accurate information they provide potential customers, such as the location, features, facilities, and bedroom types. Close to 97 percent said they were absolutely right. Many also find satisfaction of the kind of accommodation they got, from the interiors down to the customer service extended to them.

So where else should you look for properties in Gold Coast? It should only be with GCHR.

Tony Boulden

About Tony Boulden

Owner and Principal of GCHR.com.au. Tony Boulden is a licenced real estate agent (agent No 3219610) and an experienced property investor. Follow me on Google+

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Latest Reviews

The location and the views ! The apartment was Lovely with all facilities. We Will come back. Good value for the money !...
The view from the 30th floor bedroom and balcony was breath taking. The location is awesome, right next to the beach, plenty of restaurants around and also various of acitivities near the site....
Thank you for a fabulous unit over the Christmas period. Unit was spotless and a pleasure to stay in. Comunication from time of our booking to handing the keys back was outstanding. Found the staff a ...
We had a fantastic time and great holiday. All was great at apartment- we think it is a fantastic apartment...
Awesome Apartment, clean, spacious beautiful view, comfortable beds. It has everything you need in the kitchen while on holiday... Best location and close walk to everything. Easy check in and check o...
To GCHR, Thank you for such a wonderful stay! The suite was perfect for our family holiday and so well equipped. Our kids had a blast with the beach toys and boogie boards. The view is SPECTACULAR! W...
Hi guys What can I say? Wow! The apartment was everything that your website promised. the view from all rooms was amazing. Awesome spot being right in the middle of things and being up on the 48th fl...
The apartment is amazing. The views are incredible. We even saw whales swimming in the ocean. The apartment has everything you need, great central location, close to everything. There were five of us ...
Hi, I just wanted to say a big thank you to Linda for how quick and professionally she looked after us with a water leak. I apologise for not answering the phone each time she called, we were in noi...
Wow what a view! Great apartment for your holiday on the Gold Coast with it's unobstructed views, clean bright and fresh interior and central location. Highly recommended...

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